In what has to be the ultimate in spin doctoring and obfuscation (“clouding the meaning” for non-library types) the Daily Paper had this message to readers on page one of the printed editon Friday:
“Effective Monday, April 6, we will no longer be able to offer re-delivery of missed papers within the metro area…” How can you RE-deliver something that was NEVER DELIVERED?
What the folks at the ailing daily were trying to say was, “If we don’t deliver a paper that you have pre-paid to have delivered, don’t waste your time calling the circulation department because we don’t care.”
Our sympathy for the staff continues. It has to be rough working at a place willing to tell customers to “get screwed.”
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